Monarch
Monarch Legacy · Call RecoveryBooking · Open
§ 01 — Call RecoveryMay 2026

Missed-Call Recovery System.

Never lose another job to a missed call. Our AI answers, qualifies, and routes leads 24/7 — then texts the customer back before they call your competitor.

§ 01 — Capabilities

What it does.

The five capabilities below ship in every Missed-Call Recovery System build. No menu, no upsell — this is the standard scope.

  • 01AI-powered missed call response
  • 02Lead qualification and routing
  • 03SMS follow-up sequences
  • 04Real-time notifications to your phone
  • 05CRM integration
§ 02 — Integrations

Integrations.

We plug into the tools you already run. No platform switches.

CRMs
Jobber, ServiceTitan, Housecall Pro
Calendar
Google Calendar
Channels
SMS (via Twilio), Email
Optional add-ons
Slack / Teams notifications
§ 03 — Out of scope

Out of scope (so you know up front).

Tier 1 is intentionally narrow. If you need any of the below, you want Tier 2 or a custom scope — we’ll say so on the call.

  • ×Outbound cold calling.
  • ×Live appointment scheduling into your calendar (that lives in Tier 2).
  • ×Multi-channel orchestration across SMS, email, and web chat.
  • ×Payment processing or invoicing.
  • ×Custom voice cloning.
  • ×Multi-language support.
§ 04 — Setup

Setup process.

Four weeks from kickoff to live, then a tuning loop until the ROI numbers land.

  1. Week 011 / 4

    Discovery.

    We listen to a sample of your recorded calls and document the actual workflow. What questions matter, who gets routed where, what disqualifies a lead.

  2. Week 02–032 / 4

    Build.

    Agent configuration, CRM integration, SMS follow-up sequences, and internal testing on your real call patterns.

  3. Week 043 / 4

    Soft launch.

    Live on overflow and after-hours only. Daily transcript review with you for the first week so we can correct course quickly.

  4. Ongoing4 / 4

    Tuning loop.

    Weekly review of transcripts, conversion rates, and missed-call recovery against your ROI target until the numbers hit.

§ 05 — Operating model

What you own. What we operate.

A live AI agent isn’t a code drop. Here’s the line between what’s yours and what we run on your behalf.

You own
  • 01Your phone number — forwarded or ported, your choice.
  • 02Call recordings and transcripts.
  • 03Your agent configuration as an exportable spec.
  • 04The underlying Twilio and Vapi/Retell accounts, registered in your business name with Monarch as admin.
We operate
  • 01The agent itself — prompt engineering, integrations, tuning.
  • 02Monitoring, incident response, and uptime.
  • 03Vendor relationships and billing reconciliation.
  • 04Weekly performance reviews against your ROI target.

Termination30-day handoff window. We port your number, export the agent configuration, and transfer account ownership. No claw-backs, no hostage situations.

§ 06 — Cost

Cost example.

Monarch retainer is fixed. Platform pass-through (telephony, voice minutes, LLM tokens, TTS) is itemized at cost on every invoice. Figures below are illustrative for a typical 12-employee shop and scale with usage — not guaranteed.

Setup (one-time)

$1,500

Monarch retainer

$300/mo

Pass-through

At cost

Example monthly invoiceIllustrative · 12-employee shop
Telephony — Twilio (1 number, ~3,000 min)
$45
Voice agent platform — Vapi/Retell (~3,000 min)
$180
LLM — Claude Sonnet (~1.2M tokens)
$25
TTS — ElevenLabs (~3,000 min)
$50
Monarch retainer — Missed-Call Recovery System
$300
Total monthly (est.)
$600

Ready to ship a missed-call recovery agent for your business?

Book a call. We’ll scope, price, and tell you honestly if we’re the right team.

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